Because the old Prosonic Model is no longer in market I am including the updated model below for your reference- original is still below this post!
As you all know I love my first Prosonic Face Cleaning brush tool. It was an affordable alternative to the Clarisonic brush, which I am sure is also great, but I just couldn’t justify it in my head for whatever reason. Then I started getting complaints about people using their Prosonics and the issues they had. Everything from DOA brushes, to explosions. I stuck by my Prosonic, because it still worked and I had no issues, which made me happy, however I wasn’t going to condone further use for others. To be fair most of the Prosonics were just fine, but I think people were also unhappy with the customer service they felt they got (or didn’t get). Again, I personally had a great customer service experience, and had no complaints.
Recently, Prosonic made some MAJOR changes. They released the updated and completely altered Prosonic Glow (aka Prosonic 2) and while many I’m sure are onboard, I know there are some hesitant people out there. Being as I loved my Prosonic, I really wanted to see what the Glow was all about. Just so you all know, (legal disclaimer here) I did receive my Prosonic Glow for promotional use, so that I could do a review on it. However I did ask for it and was not approached to do a review or anything. My soul is worth more than a face wand 😀 Ok. So here it goes.
Umm I love it. I love it more than cheesecake, and possibly more than the bubblegum flavored sparkly cupcakes I get in Vegas, probably not more than my dog though 😀 He’s kinda awesome.
Let’s break it down:
The Kit comes with: The wand, 3 brush heads and a pumice head (one for regular, one for sensitive, one for body), a tube of face cleanser, micro exfoliator, and of course the charger.
When it arrived in the mail, it immediately got plugged in. I even got the lavender colored one (not that I would have cared if it was white, but color is so much more exciting….now lime green…if that would have been an option…) I let it charge the full 24 hours (as suggested before use) A few things I would like to note here, the indicator light is nice and bright and a little different than before. It blinks when the unit is charging and stops blinking when it is done. ALSO, one thing I don’t think I mentioned before and it is the same on the new version is that the cradle charger disconnects from the power cord. I love this feature as I have a small bathroom and already too many things in it and the LAST thing it needs is power cords tangling up my toothbrush, flat iron, and deodorant. So it gets charged elsewhere, buuuuuuut I can disconnect and bring the cradle in where it can sit happily on my counter sans jungle vine madness.
Use: The first thing I noticed it how much better the tool itself feels. The rubberized coating feels more durable and expensive, and actually more comfortable. (not that it was bad before) Then I pushed the buttons. Three settings, which are indicated on the handle. I noted more power than before. Yay! I like the high setting, because, well it works for me. Upon bristles to face, I notice something huge, something amazing…like contouring. The brushes hug your face in exfoliating, cleaning-tasticness. Wow. I didn’t think I would notice is that much, but it really, really makes a big difference. Not only does it feel better, but the areas that might have gotten a little left out before (nose creases I’m looking at you) are easier and better cleaned.
Just as before I did the circles all over my face, and it felt grand. You know when you go to the dentist and they clean your teeth, how amazing it feels? You know how you just don’t get that same feeling at home with your normal toothbrush? That’s how this is. It’s the dentist version. My skin was clean and refreshed.
It’s been a whole week of Prosonic Glow, and I’m more than happy with the results. 1- I work on the computer a lot, more than any person should, and so I do more than my share of my hands propping up my head whether on my chin, cheek, forehead, or whatever creative place I put them to avoid clogging my pores where I did earlier. I just can’t help it. Since my prior zits cleared up, I haven’t had a one, which is unheard of for me. Are all my blackheads gone? No, but they actually look much better around my nose and forehead. Do I look 20 again? Not so much, but I can’t help but to keep feeling my face because it is seriously soft. I might look 20 by the end of next week 😉 Right now I am in super dry climate, and this has made it so my skin isn’t all patchy and gross when I put on foundation. My skin is behaving, which is fantastic. Also, I haven’t even had to do ONE recharge. I use it morning and night for about 4 minutes, and it’s still going strong.
I guess I should hit the other stuff too. The sensitive brush is great. I tried it (which they also have a new click on system for the heads…very easy) but I’m good with the plain old normal brush. In the shower, I also tried to the body setting and brush head. Honestly? It works pretty good, but my loofah is so much faster, and while it might not do as fabulous of a job, I’m usually in a hurry in the shower, so time is precious. I do like to use it on my neck and upper chest area, and the shower usable feature on this allows that. The face cleaner is fresh smelling, and works well. I have used it, as well as foaming face wash, and even cleansing oils-and the Prosonic was up to the task on all. I’m not sure if it was my skin itself or if the formula changed on the exfoliating scrub (microdermabrasion type) but it felt to be more effective than my regular exfoliators. That could just be that I haven’t used theirs in a long time. It worked magically. Lastly, is the pumice. Eh. So SO. I’m not a huge pumice . It says it’s for dry, rough skin, which I’m not sure is supposed to be like your knees, feet, or what, but it just didn’t really seem practical. On the feet wasn’t so effective, because I don’t know about you, but when I pumice, I pumice with a mission, so the amount of pressure (not powersanding pressure) bogs the Prosonic motor down. It might be good if you used it every day to lightly go around the feet, and eventually you would have nice feet every day, but since it’s not flip flop season right now, my feet are somewhat lacking in roughness. I’ll give it a go come spring.
Some other things that are very important here to assuage your fears of exploding wands and tools, the Prosonic parts and manufacturing has been upgraded and changed. Some of the parts are even produced by Samsung, which is a reputable brand you will recognize. (now if they could just make this dang screen on my s4 invincible, I would really appreciate that). Recently, I have been doing a lot of manufacturing research on a project I’m working on, and have a better appreciation for when things can go bad. Make Me Heal recognized there was an issue and worked to eradicate the problem. The new Prosonic Glow is almost nothing (component or manufacturing wise) of its predecessor. Additionally, the assembly of the product was previously done in China, which is ok, but now they are currently assembled in the good old U.S. of A, which has more stringent requirements.
The bottom line here? I loved my Prosonic, and had no issues previously. But I really, really, enjoy my Prosonic Glow so much more. It feels better, it cleans better, and I’m happy to be able to say go forward and buy one without worry. It’s still WAAAAAAY cheaper than the Clarisonic, at 99.00 on their website with all the goodies, and no, I don’t make commission on your purchase. I’m just glad the second version has so many changes and redesigns that you will love! PS. It comes in White, Lavender, Pink, and Red.
Oh and PPSS, to avoid water all over the mirror and flung everywhere, when you are done, just tap the brush head a few times on a towel. That gets most of your water off.
You can see more info on it at http://www.makemeheal.com/mmh/product.do?id=140614
Thank you Ariel at Make Me Heal for the Prosonic Glow. Love it!
Also, below is a direct copy/paste breakdown of the upgrades and changes. Most of them I touched on, but a few I did not.
Highest Quality Components: Since the last ProSonic version, we have changed some of the part suppliers and now have the critical parts that are responsible for the key functions of the device all made from leading manufacturers including Samsung. This has eliminated the quality issues that were reported by certain users.
Factory Upgraded to meet ISO Certification: We have upgraded our factory and have undergone a compliance process with the highest ISO manufacturing standard (International Organization for Standardization). As a result, the quality of the product is drastically improved. The ISO Certification is pending for the factory we are using.
Assembly: The new ProSonic is 100% assembled in USA, whereas before it was assembled in China. This allows far greater control and oversight by our staff over the quality of the final product. We conduct stress tests and quality assurance tests at the final assembly phase in our United States facility, thus eliminating any defective units or problems in this process.
- Faster Speeds with More Powerful Motor: Due to the upgrade of the motor’s power, the speeds on the ProSonic 2 are much faster than the previous version, leading to more effective cleansing and superior results.
- Battery Lifespan Increased with Over/Undercharge Protection: The battery supplier has been changed and the battery life is far longer than before. In tests, our new ProSonic 2 lasts without a need for a charge for at least 2 times longer than the leading competitors. We have added an over and undercharge protection to ensure the battery’s life is protected which eliminates an issue that was there in the previous version for certain users.
- Automatic Shut-Off: We have created a new automatic shut-off feature to prevent battery drainage if the device is accidentally turned or left on, so that the device shuts off after 8 minutes of continuous use.
- Pulsating & Vibrating Technology versus Rotary/Spinning: Our new ProSonic 2 is based on a new patented technology that was absent in the last ProSonic version in that it is sonic with multi-directional Pulsation & Vibration, leading the skin to be squeezed, moved, pushed, and twisted. The effect of this is deep cleansing and exfoliation and penetration into the deeper skin layers. Most of the brushes sold on the market, with the exception of Clarisonic, are spinning brushes working on an old-tech rotary technology that offer inferior cleansing due to the fact that the bristles spin without actually squeezing and moving the skin so that the deeper skin impurities are not removed. The ProSonic 2, unlike the previous version, is based on the best-of-breed technology.
- Cleansing Brush Head Change: The cleansing brush head has a concave shape (as opposed to a flat head with other brushes) which is a new feature not found in other devices. This leads to improved cleansing around the contours of the face.
- Body Brush Bigger: The body brush head of the ProSonic 2 is now 35% bigger than the previous version to allow for coverage of larger surface areas.
- New Bonus Pumice Stone Brush Head: The new ProSonic 2 includes a Pumice stone brush head for treating dry skin areas (i.e. elbows, feet).
- Memory Speed Function: For user convenience, there is a new memory function that enables the device to start up with the last cleansing speed that the user had it on. This eliminates the need to switch speeds to get to the desired speed.
- Sound Feature: The new ProSonic 2 has a sound feature that is activated when the device is turned on or off, or when the speed of the device is changed.
- Charging Light Indicator: To improve the user experience, a feature change has been made to have the charging light blink until the device is fully charged. Once charged, the light stops blinking and turns steady.
OK TIME FOR UPDATES:
First: I still love my Prosonic. Am I a little wary each time I use it? Yes. However I think my own personal one will be fine. I have been using my replacement now for 6 months so I think I am in the clear. HOWEVER, because of the responses I have received from people who have had major issues with their Prosonics, I feel semi-responsible to highlight that problem. When I got my original replaced, I was told it was a bad batch and that they had supposedly fixed the problem, however it seems that in January there were more bad batches and instead of doing a recall (which I’m guessing is for financial reasons) they are just letting them explode on some people. That I am not ok with. So if you do have a Prosonic, find out which batch yours is out of to confirm if it is safe to use, and if you are looking to buy a new one, call to confirm if they have corrected the issue. Like I said, I still use mine and have had no issues since my replacement, but I can’t, say please go out and buy one or continue using yours without including this statement: Please use Prosonic at your own risk. My rating does not change, because like I have said previously, this is based off of my own personal experience. Thank you to everyone who has included their experiences, to provide some insight into the negative possibilities of this product in order to give a more rounded thought to anyone reading this blog.
So all the beauty rage is these cleansing and exfoliating brushes. They are all over the board in price and so with my angry skin, I opted to try one of the “middle of the road” priced ones…with the added benefit of Groupon. I’m not saying I am cheap, but I suffer extreme guilt when I spend money on “frivolous” things, so ya know.
When I saw this on Groupon last year, I was so estatic, because I had wanted one of these types of cleaners, but couldn’t justify a few hundred dollars if I could achieve similar results exfoliating every couple days. The groupon price was $59 and it came with an exfoliating polish and cleaner, as well as an extra head for “body use”. The Prosonic also boasts 4 different settings, which seemed like a great idea. So I took the plunge to see if these cleaners are truly what everyone in the beauty world is raving about.
I waited with breathless anticipation for my new brush to arrive. Groupon gives you an estimate, and I didn’t get mine until about 2 weeks after their already long deadline. It was ok, I got a fabulous deal, and can understand having a massive rush of orders, not normally accustomed to, taking a bit of additional time. Eagerly I pulled the brush out of the box and poured over the directions. Simple. Set the brush in the cradle, let it charge, and gently make circular motions all over your face. Fortunately, mine had enough charge to use before I had to charge it, which was much appreciated, being as I was like a kid wanting to play with my new RC car (I hated having to wait for that damn thing to charge 8 hrs)
Setting 1 is for gentle cleaning, Setting 2 general cleaning, Setting 3 exfoliation, Setting 4 body
I used setting 2 because I don’t have sensitive skin, and after I completed my first use, I was immediately impressed. Granted I wasn’t radiating like an angel, my skin felt so much better and it wasn’t harsh like the abrasive scrubs that I used previously. I didn’t even use good face wash, just the cheap crap from Walmart. I couldn’t stop touching my face! It felt softer, smoother, and even with the acne I was facing, there was a significant immediate difference. The test however would be the long term. Supposedly these brushes are supposed to clean better than just your hands or wash cloth. They claim to help diminish fine lines, and allow your other beauty products to absorb and function better. Of course acne and blackheads are supposed to diminish. So let’s see…
After a week of use, I did notice that my acne was less, not gone, but less. I still had blackheads, and my skin looked generally better. Makeup (when I did wear it) went on smoother. When using the exfoliating cleaners it was an extra treat as my skin felt completely refreshed. After a month of use, my acne still came and went hormonally, but it was significantly less during my hormonal monthly outbreaks. I did not see any blackhead improvement, or fine line lessening. However, I was still incredibly happy with the results. It was a mucho improvement over my normal routine.
Of course, I can’t leave out the body setting/brush. I suffer from Ketosis Pillaris, which is where the body overproduces keratin and you get these annoying bumps on your skin. I have it EVERYWHERE, and have always been incredibly self conscious about it. Not that I had high hopes that this brush would be my new savior, I reserved some. The body aspect of this brush was disappointing, and I’m pretty sure it would be for any brush. 1- the size of the head is so small, the time it takes to run over my body in a thorough manner is longer than I have hot water and exceedingly tedious. 2-what is it going to do that a loofah can’t? I really wanted to love the body setting and brush, but it just didn’t do anything for me and I haven’t used it past the first week.
This is one of the first reviews where I have dealt with customer service. If you google “Prosonic not working”, you might find a series of negative reviews and such, so when my Prosonic broke after the first 3 months, I felt that I was just going to be out, and was disappointed. First, it was difficult to find the Prosonic’s website. It was a little confusing (since then they are up higher in the rankings, so they show up on the first results page) I crossed my fingers and sent an email (this was now 8 months after my purchase) I mentioned how it seemed like other people had issues with the Groupon batch, and how I felt maybe we just got sold the overstock, or a tweaky batch, and what I should do. Shockingly, I got a response quickly and very friendly. She asked for my Groupon number, which I provided, as well as my shipping address. She told me that they were working with the manufacturer as they had an issue with the charging internals and hopefully had it fixed. So, essentially, keep my charger and they would send me a new wand. I didn’t have to pay for shipping/return my broken unit, etc. Hope peeked through the clouds, except I had heard from others that they were very friendly and said they would send new units, but never did. BUT, 2.5 weeks later a new wand, with a new brush head showed up and it worked like a charm.
Overall, I am very happy with this product. It is not a miracle in that I look 20 years younger. I wasn’t looking for a body scrubber, so that aspect of it does not bother me. The customer service was friendly, helpful, and did produce a more than acceptable solution. My skin looks better, my makeup goes on smoother, and while I am not flawless, the brush does its job and can’t change my hormonal issues, nor can it make me stop resting my cheek/chin on my hand. I would recommend this product to anyone who doesn’t want to spend 300 bucks for the Clarisonic, but wants a better job than the drug store brushes. AND NOW…they have fun colored ones, which is exciting, because as nice as my white one is, I love color…so I will probably be getting one soon!
Pros: Middle of the road pricing, cleans great, good customer service, heads are less expensive to replace, makeup goes on better, skin is smoother, beauty products seem to work better, less breakouts, battery lasts a long time between charges, multiple settings for those with gentler skin and for exfoliating, you can use less facewash, now in colors, waterproof
Cons: More expensive than drugstore cleaners, You have to replace heads (required by all units, but it’s just another thing to buy), website is a little more confusing than similar product sites, did have an issue with breakage and I am not sure if this is rectified, Body brush was letdown
**4/8/2013** After More complaints about exploding versions of this product I am going to say that until resolution from the company is made with fixing the problem, I would not reccomment purchasing this product. While I have had nothing but a great experience, and I am sure there are others because more than 38 people have purchased these (the current number of reviews on AMAZON) , but when a product has more than a couple explosions, I can’t put myself out there and say go buy it. I will email the company today and see if they can provide me with any insight. Also anyone who has had issues with these, please let me know when you purchased yours. That might be part of the issue too. Thanks readers!
NEW RATING: 8.5/10
In light of the comment below, I am going to deduct a point off the rating, because eventhough I have had a wonderful experience with my product, and no qualms with my circumstances, there are complaints about the product from others and that can’t be ignored. I can’t take away too much, because it is my true experience with the product and company.
If you would like to check out these brushes and all the other various products they deal with, here is the link below!